FAQ

Counselling is a form of talk therapy that provides a safe and confidential space for individuals, couples, families, and groups to explore their thoughts, feelings, and concerns with a trained therapist. The goal is to gain insight, develop coping strategies, and work towards positive change.

Counselling can be beneficial for a wide range of issues, including but not limited to: 1. ADD / ADHD 2. Anxiety 3. Bereavement 4. Child Related Issues 5. Chronic Fatigue Syndrome / ME 6. Depression 7. Health Related Issues 8. Infertility 9. Loss 10. Menopause 11. Obsessions 12. OCD 13. Personal Development 14. Post-Traumatic Stress 15. Pregnancy Related Issues 16. Relationships 17. Self Esteem 18. Self-Harm 19. Sexual Identity 20. Stress 21. Trauma 22. Women's Issues Our experienced therapists are trained to address these and other concerns with compassion and expertise.

To schedule an appointment, please contact us (https://www.equinoxcounselling.co.uk/contact)via phone or email. Our administrative team will assist you in finding a suitable time and therapist.

In a counselling session, you can expect a non-judgmental and supportive environment. Your therapist will listen actively and help you explore your thoughts and emotions. Together, you will work towards understanding and developing strategies for positive change.

Yes, all sessions and communications between clients and therapists are strictly confidential, as governed by applicable laws and professional codes of ethics. Any exceptions to confidentiality will be discussed in the first session.

A typical counselling session lasts approximately 50 minutes. However, session lengths may vary depending on the specific needs of the client.

Our fee structure is outlined on our Pricing (https://www.equinoxcounselling.co.uk/services)page. We accept various forms of payment, including cash and Bank Transfer.

If you need to cancel or reschedule a session, please notify us at least 24 hours in advance. Missed appointments or late cancellations may be subject to a cancellation fee.

Yes. Equinox Counselling provide telephone counselling.

Yes. Equinox Counselling provide secure video online counselling.

Yes. Equinox Counselling provide face to face counselling at our counselling centre in Weston-super-Mare, Somerset. (By appointment only.)

Yes. Equinox Counselling provides individual counselling.(https://www.equinoxcounselling.co.uk/individual-counselling)

Yes. Equinox Counselling provides group therapy counselling.(https://www.equinoxcounselling.co.uk/group-therapy-counselling)

No. Equinox Counselling does not provide couples counselling but we are able to refer you to a qualified couples counselling specialist.

No. Equinox Counselling does not provide family counselling but we can refer you to a qualified family counsellor.

Yes. Equinox Counselling are qualified. Rebecca Pepper is a r(https://www.equinoxcounselling.co.uk/aboutme)egistered member of the BACP (https://www.equinoxcounselling.co.uk/aboutme)(British Association for Counselling and Psychotherapy) - registration number 395493